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The Montreal Gazette, Canada
By Max Harrold, THE GAZETTE 12/13/2011
MONTREAL - For most sick people in a doctor’s waiting room, a walk-in clinic or the hospital emergency, the etiquette of the receptionist, nurse and doctor is not likely the top priority. Getting better is.
But for people in the years-long process of transitioning genders, the name called out and the pronouns used can be the difference between medical treatment and psychological torture.